Faulty alarm - C120

Faulty alarm - C120

Faulty alarm - C120
Faulty alarm - C120
2025-04-21 06:34:36 - last edited 2025-04-24 02:08:25
Model: Tapo C120  
Hardware Version: V1
Firmware Version: 1.31

I've recently switched from Blink to Tapo about 3 months ago, but the camera in the garden has suddenly started to light up throughout the night. This started about 2 weeks ago.

 

The alarm function is turned off, I've triple checked, however it still sets the light off whenever any motion is detected. I've had to turn the motion detection off at the minute, otherwise it's lighting up every couple of minutes.

 

Ive rebooted the camera, checked multiple times the alarm is off, and decided to switch the motion back on last night. Woken up to see that the light was on and off all night again whenever there was the slightest of motions. 
 

Any suggestions? If not, I'll be taking it all down and going back to Blink

  0      
  0      
#1
Options
1 Accepted Solution
Re:Faulty alarm - C120-Solution
2025-04-22 12:02:07 - last edited 2025-04-24 02:08:42

  @CameraCraig 

 

Check the night mode settings on the camera, you can choose whether the white light is needed when it is dark: camera Device Settings >Video & Dispay > Night Mode Settings. 

Smart HomeBase Tapo H500 - Even More Powerful Smart HubTapo Auto Biorhythm Turn on light bulb at different lighting to match different times of the day ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
Options
3 Reply
Re:Faulty alarm - C120-Solution
2025-04-22 12:02:07 - last edited 2025-04-24 02:08:42

  @CameraCraig 

 

Check the night mode settings on the camera, you can choose whether the white light is needed when it is dark: camera Device Settings >Video & Dispay > Night Mode Settings. 

Smart HomeBase Tapo H500 - Even More Powerful Smart HubTapo Auto Biorhythm Turn on light bulb at different lighting to match different times of the day ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
Options
Re:Faulty alarm - C120
2025-04-23 15:40:10

  @Wayne-TP thank you so much, that's resolved the issue!! I don't know how or why it suddenly changed recently, but your suggestion has fixed it.

 

  1  
  1  
#3
Options
Re:Faulty alarm - C120
2025-04-24 02:08:21

  @CameraCraig 

 

Good to hear that!

Smart HomeBase Tapo H500 - Even More Powerful Smart HubTapo Auto Biorhythm Turn on light bulb at different lighting to match different times of the day ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
  0  
  0  
#4
Options