Dates wrong on c500

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Dates wrong on c500

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Dates wrong on c500
Dates wrong on c500
2025-04-24 10:23:25 - last edited 2025-05-09 10:52:16

How do I change the date on camera?

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Re:Dates wrong on c500-Solution
2025-04-25 08:59:55 - last edited 2025-05-09 10:52:16

  @oconnorsecurity 

Hi,
Typically, the Tapo cameras will sync the date and time automatically after connecting to the internet. If your camera has the wrong date and time, you can refer to the following instructions to troubleshoot.
Tapo Camera Shows Wrong Date and Time
 

If the problem remains, please confirm the following information.
  1. What's the LED status on the camera?
  2. Do you have the wrong date and time on the camera's Live View page? What's the date and time on the camera and your phone at the same time?
  3. Please list the troubleshooting you did and the result.
  
Best Regards

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Re:Dates wrong on c500-Solution
2025-04-25 08:59:55 - last edited 2025-05-09 10:52:16

  @oconnorsecurity 

Hi,
Typically, the Tapo cameras will sync the date and time automatically after connecting to the internet. If your camera has the wrong date and time, you can refer to the following instructions to troubleshoot.
Tapo Camera Shows Wrong Date and Time
 

If the problem remains, please confirm the following information.
  1. What's the LED status on the camera?
  2. Do you have the wrong date and time on the camera's Live View page? What's the date and time on the camera and your phone at the same time?
  3. Please list the troubleshooting you did and the result.
  
Best Regards

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