Tapo C325WB Smart Mode light always on

Tapo C325WB Smart Mode light always on

Tapo C325WB Smart Mode light always on
Tapo C325WB Smart Mode light always on
2025-05-01 21:44:42 - last edited 2025-06-09 12:59:48
Model: Tapo C325WB  
Hardware Version:
Firmware Version:

I have a question about the night mode of the Tapo C325WB camera.

 

I want that the light only goes on when something is detected. If I select smart mode, shouldn't the light ONLY turn on when motion is detected? I have the problem that the light is on in the night even when no motion is detected.

 

I know there is a button to turn on the camera light for up to 30 minutes, but of course I don't press it. And when the light is on i can only deactivate it for up to 30 minutes by pressing it.

 

Is it normal for the camera to turn on the light in smart mode even though no movement has been detected?

 

I also have a Tapo C530WS where it works perfectly and the light only goes on in smart mode when something is detected.

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Re:Tapo C325WB Smart Mode light always on -Solution
2025-05-07 21:23:33 - last edited 2025-06-09 12:59:48

I think I've already found an answer. When you activate Smart Mode on this camera, additional text appears at the bottom that doesn't appear on the other model and describes my problem.

 

It seems to be intended that the light turns on automatically when it's too dark. I don't think there's a way to set it differently on this model so that the light ONLY turns on when something is detected. If it is possible, please let me know.

 

See the picture to see what I mean.

 

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Re:Tapo C325WB Smart Mode light always on
2025-05-07 12:00:38

  @mm11 

Hi, 
In this case, please provide the following information for further analysis.
  1) On the Tapo C325WB's Device Settings > Video & Display > Night Mode Settings page, please send me a picture of this page.


  2) Would you please send us a video showing that there is no event detected, but the spotlight is turned on? You can upload the video to your cloud server(such as Google Drive), generate a link to download it, and send me(@Solla-topee) the link via a private message.

Best Regards

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Re:Tapo C325WB Smart Mode light always on -Solution
2025-05-07 21:23:33 - last edited 2025-06-09 12:59:48

I think I've already found an answer. When you activate Smart Mode on this camera, additional text appears at the bottom that doesn't appear on the other model and describes my problem.

 

It seems to be intended that the light turns on automatically when it's too dark. I don't think there's a way to set it differently on this model so that the light ONLY turns on when something is detected. If it is possible, please let me know.

 

See the picture to see what I mean.

 

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#3
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Re:Tapo C325WB Smart Mode light always on
2025-05-08 10:52:22

  @mm11 

Hi,
In your usage scenario, there should be too little ambient light, so the spotlight is always turned on. In such a scenario, the smart mode of C325WB cannot light up the spotlight only when an event is detected like other models of Tapo cameras.
Best Regards

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