C510W Cam Does not Stream RTSP

C510W Cam Does not Stream RTSP

C510W Cam Does not Stream RTSP
C510W Cam Does not Stream RTSP
2025-05-07 14:00:40 - last edited 2025-06-11 08:47:04
Model: Tapo C510W  
Hardware Version: V1
Firmware Version: 1.1.2

My cam works with tapo app but I cant take any stream to outside of app, I want to save cam cordings to DVR or watch online another screen but It's nor show any stream and any Info about that. T

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#1
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1 Accepted Solution
Re:C510W Cam Does not Stream RTSP -Solution
2025-05-08 09:20:46 - last edited 2025-06-11 08:47:04

  @ErtugrulKara 

Hi,
You can refer to the following instructions to set up the RTSP/Onvif connection with the Tapo C510W.
How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol
 

Below are the instructions to troubleshoot if you fail to establish the RTSP/Onvif connection.
What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
 

Best Regards

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#2
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Re:C510W Cam Does not Stream RTSP -Solution
2025-05-08 09:20:46 - last edited 2025-06-11 08:47:04

  @ErtugrulKara 

Hi,
You can refer to the following instructions to set up the RTSP/Onvif connection with the Tapo C510W.
How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol
 

Below are the instructions to troubleshoot if you fail to establish the RTSP/Onvif connection.
What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
 

Best Regards

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Re:C510W Cam Does not Stream RTSP
2025-05-08 09:52:24 - last edited 2025-05-08 09:53:05

  @ErtugrulKara Hello,

 

https://www.tp-link.com/tr/support/faq/2680/

 

I follow that instructions about to see stream in iSpy I reach the 4. step and see the stream links but I chose both of them in diffrent scenarios but both of them does not work. 

 

My network topology is simple the cam and pc are connected same router that's Ip adress are locally configured 192.168.0.X segments and 255.255.255.0 subnets. Computer can ping the cam.

 

But the rtsp streams are does not work. Also i tried to connect the cam via HomeAssistant Tapo integration. That's also access the cam over same network, i can control the cam pan and tilt functions but streams does not work aswell.

 

How can i figure out the streaming things?

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Re:C510W Cam Does not Stream RTSP
2025-05-08 11:20:01

  @ErtugrulKara 

Hi,
Please help confirm the following information for the reported issue.
  1. Is the camera subscribed to the Tapo Care service? Is there an SD card inserted into the camera?
  2. Please check how many devices are streaming the camera simultaneously, including streaming the camera via the Tapo app and RTSP/Onvif, locally or remotely. 
  3. If you fail to establish the RTSP/Onvif connection, does any error message appear on the iSpy?
Best Regards

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Re:C510W Cam Does not Stream RTSP
2025-05-08 11:24:21 - last edited 2025-05-08 11:24:54

Let me try to explain. 1- Yes i'm on tapo care trial subscription, I ll decide renew or not the subscription, after the all features works correctly 2- I have just 1 tapo or cam device on my network, so just 1 cam and I want to see that C510W stream. 3- There is no error message on iSpy, all connection is ok, but the screen is blank and a red "disconnected" icon shown at top of the camera view on iSpy

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Re:C510W Cam Does not Stream RTSP
2025-05-09 08:04:01

  @ErtugrulKara 

Hi, 
1. Is there an SD card inserted into the camera(C510W)? Please note that the RTSP/Onvif connection can't be established if the camera enjoys the Tapo Care plan and an SD card is inserted.
2. I want to know how many client-device(such as phone, pc, laptop, etc.) are steaming the camera simultaneously.
Best Regards

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#6
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Re:C510W Cam Does not Stream RTSP
2025-05-28 00:46:13
make sure its a V1 and not a V2. the V2 rtsp stream doesnt work at all. secondly, you cannot use tapo care, sd card recording, and an external nvr as the camera only has 2 internal streams. stop tapo care or remove the sd card and see if it starts working for you.
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#7
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