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C410 and H200 problem

C410 and H200 problem

C410 and H200 problem
C410 and H200 problem
2025-05-13 13:04:40 - last edited 2025-06-12 03:55:23
Tags: #Device Connectivity #Firmware #Recording
Model: Tapo C410 KIT  
Hardware Version: V1
Firmware Version: 1.0.4

In January, I bought two Tapo C410 KITs, and then in February, I purchased an H200 HUB. I set it up so that all recordings would be saved to the HUB. This worked for a while, but then the HUB started going offline. Recently, it has even stopped recording to its SD card (a 128 GB version as specified in the documentation). The Wi-Fi signal appears to be strong for both cameras. If I insert an SD card directly into the camera, it records without any issues.

The fw of H200 is 1.5.1 build 20250228 rel 27505.

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#1
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1 Accepted Solution
Re:C410 and H200 problem-Solution
2025-05-14 08:30:17 - last edited 2025-06-12 03:55:23

  @RealZuperman 

 

Check whether the camera's hub storage setting is still valid and correct. How to connect Tapo Wi-Fi Cameras/doorbells with Tapo Hub

 

Check the signal strength of the hub. How to check and improve the network connection stability of Tapo smart devices

 

Is the hub connected by WiFi or ethernet? Try to connect the hub with ethernet cable to ensure a stable connection.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:C410 and H200 problem-Solution
2025-05-14 08:30:17 - last edited 2025-06-12 03:55:23

  @RealZuperman 

 

Check whether the camera's hub storage setting is still valid and correct. How to connect Tapo Wi-Fi Cameras/doorbells with Tapo Hub

 

Check the signal strength of the hub. How to check and improve the network connection stability of Tapo smart devices

 

Is the hub connected by WiFi or ethernet? Try to connect the hub with ethernet cable to ensure a stable connection.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:C410 and H200 problem
2025-05-14 12:14:42
Everything is connected right. The wi-fi signal is strong at all. The HUB connected by ethernet to the DECO mesh router. I bought a 64GB SD-card and took it into the camera and it works. The HUB is a backup now :D
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#3
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Re:C410 and H200 problem
2025-05-15 05:53:19

  @RealZuperman 

 

Did you format the sd card? You may try to put the SD card back in the hub and perform a format, see if that helps.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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