Video playback not working

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Video playback not working

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Video playback not working
Video playback not working
2025-05-18 06:09:53 - last edited 2025-06-10 06:06:03
Model: TC65  
Hardware Version:
Firmware Version: Tc65 outdoor
Taptapo "It's not working" Hi, could anyone help me retrieve these videos? I really need it please. Thanks btw, I'm using cloudfare

 

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Re:Video playback not working-Solution
2025-05-19 10:20:38 - last edited 2025-06-10 06:06:03

  @IamRaf 

Hi, 
If you have subscribed to the Tapo Care service, on the camera's Live View > Playback & Download > Playback page, after you tap the cloud icon, select the date, you can watch the video clips created on that date.
Best Regards

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Re:Video playback not working-Solution
2025-05-19 10:20:38 - last edited 2025-06-10 06:06:03

  @IamRaf 

Hi, 
If you have subscribed to the Tapo Care service, on the camera's Live View > Playback & Download > Playback page, after you tap the cloud icon, select the date, you can watch the video clips created on that date.
Best Regards

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