C310 Auto Day/Night Mode
Since the latest firmware update the camera doesn't return back to day mode when it becomes light.
It's always been set to auto and has worked fine before the update.
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@Solla-topee Even the updated firmware you've sent over has the same problem, is there any way to downgrade to earlier version?
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Same issue here 😢
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Hi All,
Regarding the reported issue, we suggest referring to the solution in the following thread to try to solve the issue.
[C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure
Best Regards
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Hi,
Could you please refer to the following instructions to collect the camera logs if the issue persists after upgrading to the new firmware?
Once you have collected the camera logs, please let me know. I will then escalate your case to our tech team for further analysis to resolve the issue as soon as possible.
How to get the log of Tapo Camera
Best Regards
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@Solla-topee I can't retrieve the SD card from my cameras as they're near the roof and I have no ladders 🙃🙃🙃
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Hi,
I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently.
Best Regards
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@Solla-topee. minhas câmeras estão com a imagem preto e branco durante o dia! Isso depois de atualização do sistema.
Pelas reclamações é geral isso. Quando vão regularizar ??? Nossa segurança esta prejudicada enquanto aguardamos uma solução .
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Same problem after last update
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