One of two identical cameras updated to 1.4.2.. now it doesn't come out of night vision..
Two identical cameras..
One updated itself to 1.4.2, now it gets stuck in night vision mode all day..
It still works, but in black and white.
If I reboot cam, it goes back to color again.
Any ideas?
Thanks
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Hi All,
Regarding the reported issue, we suggest referring to the solution in the following thread to try to solve the issue.
[C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure
Best Regards
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@Jazzyjeffski I have the exact same problem. After the update took place 2 of 3 cameras get stuck in night mode. The 3rd camera has not had the update as yet. Switch them off then back on colour comes back fine
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Hi,
Please confirm the following information for the reported issue.
1. Does the problem reoccur on the camera after you reboot it?
2. Can you insert an SD card into the camera to collect the camera log file?
3. Please send me (@Solla-topee) your camera's MAC address via a private message.
Best Regards
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@Jazzyjeffski same problem here.
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Hi All,
Regarding the reported issue, we suggest referring to the solution in the following thread to try to solve the issue.
[C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure
Best Regards
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