Solution [C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure

This Article Applies To
Tapo C200 V5 - Firmware 1.2.2 Build 250424 Rel.57816n
Tapo C310 V2 - Firmware 1.4.2 Build 250425 Rel.53608n
Description
Camera video mode is set to Auto, but it fails to automatically switch between day and night modes when the ambient light changes, e.g., from day to night or vice versa.
Solution
06/19/2025 Update: Fixed in the latest firmware.
- Tapo C200 V5: Firmware 1.2.3 Build 250610 Rel.50539n
- Tapo C310 V2: Firmware 1.4.3 Build 250610 Rel.54956n
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@Wayne-TP
The camera was fine and working well until the 3rd of June firmware update. Looking forward to a corrective firmware update.
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Also has the same issue with one of my C310 cam. Always on night mode even on daytime. I was able to check the playback just today and the camera during daytime is too bright. Then it became night mode after 30mins from the playback then back to too bright again and so on.
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Just testing the new Beta firmware, Version:1.4.2 Build 250609 Rel.71244n
Looks promising will see if it switches back after night time etc.
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Hello everyone,
A beta firmware with relevant modifications is now available. If you would like to try it, contact us and provide the Mac address of your camera. Click to Email Us
Before the Upgrade
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.
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@Wayne-TP Surely we can just roll back to the last version? It's been a week and I have unusable footage on multiple cameras. Auto reboot is not a solution as it's only once a day. It was working before! Roll back!!
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@Wayne-TP I confirm this issue! I have the same problem than yours. I'll auto reboot my C310 cameras.
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Information
Helpful: 18
Views: 8035
Replies: 62
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