Camera not charging

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Camera not charging

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Camera not charging

Harry_Baxter7

2025-06-06 20:18:49 - last edited 2025-07-04 07:51:28

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Registered: 2025-06-06

Camera not charging

2025-06-06 20:18:49 - last edited 2025-07-04 07:51:28

Tags: #Device Connectivity

Camera disconnected from the app one day saying it was out of charge, had it on charge for over a week and still won't turn incant even reset as it says its dead, I've tried hard resetting the hub and all and that still doesn't work

1 Accepted Solution

Solla-topee

2025-06-09 08:51:29 - last edited 2025-07-04 07:51:28

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Re:Camera not charging-Solution

2025-06-09 08:51:29 - last edited 2025-07-04 07:51:28

@Harry_Baxter7

Hi,
Please confirm the following information for the reported issue.
1. What are the model number, hardware, and firmware versions of your camera?
2. What's the LED status on the camera? Such as solid green, flashing red, no light, etc.
3. Have you powered on the camera with the original power adapter and power cord?
4. Do you reset the camera by pressing and holding the reset button for 10 seconds?
Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection? >> Enhance Your Tapo App Experience: Introduction to Several Practical Features

Camera not charging

Camera not charging

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