Website login and viewing

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Website login and viewing

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Website login and viewing
Website login and viewing
2025-06-10 11:04:30 - last edited 2025-07-03 08:21:01

Hello, 

I have two problems 

1. In my app, I see a time difference of 30 mins, to what's recorded and the actual app timings 

 

2. How can I monitor things thru web login, instead of only app based approach 

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1 Accepted Solution
Re:Website login and viewing-Solution
2025-06-12 06:41:31 - last edited 2025-07-03 08:21:01

  @Saamya394 

 

Hi, 
If a power adapter or electric wires power your Tapo cameras, you can stream the camera on a PC via an RTSP/Onvif connection. Below are the instructions.
How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol
 

Update on July 3, 2025.

For the situation that the video clips display an incorrect time on the Playback > Cloud page, please ensure your Tapo app is up to date. The new Tapo app(ver.3.13.109) has resolved the reported case.

 

Best Regards

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Re:Website login and viewing
2025-06-11 05:54:40

  @Saamya394 

Hi,
Please confirm the following information for further analysis of the reported issue.

 

  1. What are the model number, firmware, and hardware version of your camera?
  2. Could you please send us the pictures showing the reported time difference issue?
  3. If you have a Tapo camera, it does not support viewing via web UI. Do you want to stream it on a PC?

 

Best Regards

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Re:Website login and viewing
2025-06-11 14:40:50

  @Saamya394 

 

Could you please send us the pictures showing the reported time difference issue?
Pls see attached screenshot where I see the time difference. The one actually recording says the correct time, but the playback gives a wrong time, exactly behind 30 mins.

 

If you have a Tapo camera, it does not support viewing via web UI. Do you want to stream it on a PC?
Yes, I am looking for web page login as I would like to stream it on a PC.

File:
Media.jpegDownload
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Re:Website login and viewing-Solution
2025-06-12 06:41:31 - last edited 2025-07-03 08:21:01

  @Saamya394 

 

Hi, 
If a power adapter or electric wires power your Tapo cameras, you can stream the camera on a PC via an RTSP/Onvif connection. Below are the instructions.
How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol
 

Update on July 3, 2025.

For the situation that the video clips display an incorrect time on the Playback > Cloud page, please ensure your Tapo app is up to date. The new Tapo app(ver.3.13.109) has resolved the reported case.

 

Best Regards

Recommended Solution
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