C325WB constant recording/person detection after firmware update to 1.3.4
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After/around the time of a firmware update to 1.3.4 my camera has started constantly detecting a person. It ends up recording constant 3 min videos in a loop, with 480 recordings in a day. In these videos the typical tagging box doesn't appear, so it's unclear what it's detecting if anything.
I've contacted support and they went straight into offering an RMA (which is appreciated!), but I've no way to tell if it's just this device being faulty or a more general problem with the update.
Anyone else have this model and is able to confirm how well it works on 1.3.4?
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A week later and all still seems fine on the 1.3.6 beta. I'm pretty optimistic now.
@PC_st, have you had any luck?
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@Elu
I think so....well, I've not had it repeat since. Absence of an event doesn't mean it's been solved of course, but I'm definitely hopeful!
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Did this problem ever get fixed. Upgraded to the c325wb and wish id never bothered.
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Hi,
This phenomenon is resolved in the firmware version 1.3.8, which is being released. Please update to this firmware version if you received the firmware update notice in the Tapo app.
Best Regards
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Yes, this problem was resolved for me with the firmware update.
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