camera does not move vertically

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camera does not move vertically

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
camera does not move vertically
camera does not move vertically
2025-07-10 00:32:00 - last edited 2025-07-31 11:46:15
Model: Tapo C200  
Hardware Version:
Firmware Version:

What to do if the camera c200 does not move vertically?

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#1
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1 Accepted Solution
Re:camera does not move vertically-Solution
2025-07-10 08:53:47 - last edited 2025-07-31 11:46:15

  @Jonito67 

Hi,
You can follow the steps below and check if they are helpful.


  1. Try to reboot the camera.
  2. Go to the camera's Device Settings > Pan & Tilt, tap the Pan & Tilt Correction button, and check if the camera will tilt. 
  3. If the above two steps do not work, try to tilt the camera with your hand to check for anything obstructing the camera's movement.
  4. If not, press the reset button for 10 seconds to perform a factory reset, and then check if the camera will tilt.


Best Regards

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#2
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1 Reply
Re:camera does not move vertically-Solution
2025-07-10 08:53:47 - last edited 2025-07-31 11:46:15

  @Jonito67 

Hi,
You can follow the steps below and check if they are helpful.


  1. Try to reboot the camera.
  2. Go to the camera's Device Settings > Pan & Tilt, tap the Pan & Tilt Correction button, and check if the camera will tilt. 
  3. If the above two steps do not work, try to tilt the camera with your hand to check for anything obstructing the camera's movement.
  4. If not, press the reset button for 10 seconds to perform a factory reset, and then check if the camera will tilt.


Best Regards

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#2
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