Removing sharing device
Hi does anyone happen to know a way of how I can stop an ex from having access to the cameras? I have cameras inside the home to watch the pets whilst I'm at work but I'm also being watched when I'm home is there a way I can stop him from having access?
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Hi,
If you have shared your camera with your ex's TP-Link account, you can refer to the instructions below to stop the device sharing.
How to share my Tapo Smart Devices with family
However, if you have shared your TP-Link account with your ex, please refer to the instructions below to change the password of your TP-Link account to stop the account sharing. It's suggested to enable the 2FA feature on the Tapo app to protect your account.
What can I do if I forget my password of the cloud account
Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App
Best Regards
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Hi @Deathwish,
You can find useful information about how to stop sharing via link below.
https://www.tp-link.com/en/support/faq/2613/
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Hi,
If you have shared your camera with your ex's TP-Link account, you can refer to the instructions below to stop the device sharing.
How to share my Tapo Smart Devices with family
However, if you have shared your TP-Link account with your ex, please refer to the instructions below to change the password of your TP-Link account to stop the account sharing. It's suggested to enable the 2FA feature on the Tapo app to protect your account.
What can I do if I forget my password of the cloud account
Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App
Best Regards
- Copy Link
- Report Inappropriate Content
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