C260 H264 Codec
C260 H264 Codec
Hello,
While i'm research Tapo C260 on website Specifications - Tapo C260 | Pan/Tilt AI Home Security Wi-Fi Camera | TP-Link
I see codec is H264, but when I received product. And added to my synology it's said H265.and mirror stream is H264
I want switch back to H264 on mainstream.
Please add option to switch back to H264 codec.
Thank you
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@paul09 Thanks. I had mine updated as well
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I recently purchased a Tapo C260, and noticed that the 4K resolution currently runs only in H.265. I need the main stream to support H.264 so it can display properly in Home Assistant (viewed on Firefox). Could you please provide the same solution you offered to other users who had this issue, by enabling H.264 through a firmware update?
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Hi All,
For the reported phenomenon, we recommend sending an email to the forum support team with the following information for further assistance.
>> For users in the United States, please send the email to forumsupport.usa@tp-link.com. Click to Join TP-Link Community - US Site
>> For users from other countries and regions, please send your email to support.forum@tp-link.com.
Subject: [Forum Escalation] [ID 838350] Tapo camera uses H.264 codec on mainstream
Forum Nickname: [User Provided]
Thread URL: [User Provided]
https://community.tp-link.com/en/smart-home/forum/topic/838350 and the link to your original post.
Model & Version: [User Provided]
Description: [User Provided]
Describe the encountered phenomenon, provide the camera's MAC address, and the third-party app used.
Best Regards
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Also looking and will be sending an email after posting this needing H264 on the main stream for my C260.
Want it for Synology and testing with TinyCamPro it's not able to stream H265 on some older hardware and switches to SW decoding and has 98% dropped frames. Has no problems on the secondary H264 stream.
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