C410 with H200

C410 with H200

C410 with H200
C410 with H200
2025-08-20 18:50:40 - last edited 2025-08-21 08:58:54
Model: Tapo C410 KIT  
Hardware Version: V2
Firmware Version: 1.2.3 Build 250710

I have a h200 and C410 cameras. When I’m trying to add the cameras to the H200 the model does not show up in list. Only C400 and C420s2 are available for selection.

 

H200

Hardware version 1

FW 1.5.1 Build 20250228

 

C410

Hardware version 2.0

FW 1.2.3 Build 250710

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#1
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2 Accepted Solutions
Re:C410 with H200-Solution
2025-08-20 20:40:38 - last edited 2025-08-21 08:58:54

 Never mind it works. You are not supposed to add the camera as a device on the hub. Instead activate WIFI backup on the camera and select the hub as backup. After this you can select the hub as storage.

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#2
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Re:C410 with H200-Solution
2025-08-21 09:10:05 - last edited 2025-08-21 09:23:33

 

Fredrik66678 wrote

 Never mind it works. You are not supposed to add the camera as a device on the hub. Instead activate WIFI backup on the camera and select the hub as backup. After this you can select the hub as storage.

@Fredrik66678 

 

Yes, that's right. For a Tapo WiFi camera or doorbell, when you want to enable the WiFi backup or storage feature with the Tapo H200 hub, you can just configure the features directly. Check here for detailed instructions. How to connect Tapo Wi-Fi Cameras/doorbells with Tapo Hub

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#3
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4 Reply
Re:C410 with H200-Solution
2025-08-20 20:40:38 - last edited 2025-08-21 08:58:54

 Never mind it works. You are not supposed to add the camera as a device on the hub. Instead activate WIFI backup on the camera and select the hub as backup. After this you can select the hub as storage.

Recommended Solution
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#2
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Re:C410 with H200-Solution
2025-08-21 09:10:05 - last edited 2025-08-21 09:23:33

 

Fredrik66678 wrote

 Never mind it works. You are not supposed to add the camera as a device on the hub. Instead activate WIFI backup on the camera and select the hub as backup. After this you can select the hub as storage.

@Fredrik66678 

 

Yes, that's right. For a Tapo WiFi camera or doorbell, when you want to enable the WiFi backup or storage feature with the Tapo H200 hub, you can just configure the features directly. Check here for detailed instructions. How to connect Tapo Wi-Fi Cameras/doorbells with Tapo Hub

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#3
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Re:C410 with H200
Wednesday

  @Fredrik66678 

 

I am getting same issue. My C410 version is different 1.0.24 build 250314. Not able to connect hub. 

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#4
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Re:C410 with H200
16 hours ago

Venkatesh1986p wrote

  @Fredrik66678 

 

I am getting same issue. My C410 version is different 1.0.24 build 250314. Not able to connect hub. 

  @Venkatesh1986p 

 

Make sure the camera and the hub are connected under the same network. Try to restart both devices.

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#5
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