update c246d to support H500

update c246d to support H500

update c246d to support H500
update c246d to support H500
2025-09-04 07:14:22 - last edited a week ago
Model: Tapo C246D  
Hardware Version:
Firmware Version:

Hi 

 

 

 on website found device will update firmware to support home base H500.  

 

can i know Sep 2025 but can i have  exactly date  if waiting longer then this week or longer i might to use second plan to purchase sd card to storage record

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#1
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Re:update c246d to support H500-Solution
2025-09-05 08:06:05 - last edited a week ago

  @Sugarbeats 

 

For accurate update info for a specific model, follow its firmware release. Important updates will be listed in the firmware release note. Tapo C246D V1.60 - Firmware Release Note

 

As forum moderators, we don't have information about the update plans. For your case, i would recommend reaching out to the support team, see if they can provide any assistance. Contact Technical Support

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:update c246d to support H500
2025-09-04 07:30:26

Just moment i check is new modified of article is change C246D to Nov is what the ??????? why you change plan i have buy mutiple device 

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#2
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Re:update c246d to support H500
2025-09-05 02:31:32

No anyone of TP link  to support cx ? 

 

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#3
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Re:update c246d to support H500-Solution
2025-09-05 08:06:05 - last edited a week ago

  @Sugarbeats 

 

For accurate update info for a specific model, follow its firmware release. Important updates will be listed in the firmware release note. Tapo C246D V1.60 - Firmware Release Note

 

As forum moderators, we don't have information about the update plans. For your case, i would recommend reaching out to the support team, see if they can provide any assistance. Contact Technical Support

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#4
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Re:update c246d to support H500
2025-09-09 03:38:12

  @Wayne-TP 

Thank you for you reply however i contact with email to support team ETA on  mail is 1 business day to respond today is second business day technician support answer about my situation 

 and today your official website refer : https://www.tp-link.com/th/support/faq/4191/     , change   information from C246D will support in Nov 2025 Change to Coming soon  what is that mean is NO exactly time line  How i can trust about official website ? 

My ticket is : TKID250910416

Best regards 

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#5
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Re:update c246d to support H500
3 weeks ago
Hi This case still not solve and waiting to discuss about solution my case
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#6
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Re:update c246d to support H500
a week ago

Is there no beta firmware with support for the H500 yet? I'm also waiting for this update.

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#7
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Re:update c246d to support H500
a week ago

  @Satoshi4ever 

 I just received this device. I asked numerous times about the compatibility of it with the h500 and always was a yes. 

 Now that I find out it's not, is aggravating.

 It's the most expensive and was highly anticipated.  

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#8
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