update c246d to support H500

Hi
on website found device will update firmware to support home base H500.
can i know Sep 2025 but can i have exactly date if waiting longer then this week or longer i might to use second plan to purchase sd card to storage record
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For accurate update info for a specific model, follow its firmware release. Important updates will be listed in the firmware release note. Tapo C246D V1.60 - Firmware Release Note
As forum moderators, we don't have information about the update plans. For your case, i would recommend reaching out to the support team, see if they can provide any assistance. Contact Technical Support
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Just moment i check is new modified of article is change C246D to Nov is what the ??????? why you change plan i have buy mutiple device
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No anyone of TP link to support cx ?
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For accurate update info for a specific model, follow its firmware release. Important updates will be listed in the firmware release note. Tapo C246D V1.60 - Firmware Release Note
As forum moderators, we don't have information about the update plans. For your case, i would recommend reaching out to the support team, see if they can provide any assistance. Contact Technical Support
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@Wayne-TP
Thank you for you reply however i contact with email to support team ETA on mail is 1 business day to respond today is second business day technician support answer about my situation
and today your official website refer : https://www.tp-link.com/th/support/faq/4191/ , change information from C246D will support in Nov 2025 Change to Coming soon what is that mean is NO exactly time line How i can trust about official website ?
My ticket is : TKID250910416
Best regards
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Is there no beta firmware with support for the H500 yet? I'm also waiting for this update.
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I just received this device. I asked numerous times about the compatibility of it with the h500 and always was a yes.
Now that I find out it's not, is aggravating.
It's the most expensive and was highly anticipated.
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