D230S1 Detection issue

D230S1 Detection issue

D230S1 Detection issue
D230S1 Detection issue
Thursday
Model: Tapo D230S1  
Hardware Version:
Firmware Version: 1.2.1

I have been running this doorbell for a while now and my detections seem to be intermittant.

 

My son often works lates coming in at 2am and sometinmes it detects his car and himself, othertimes he can pull on the drive and get in the house with no detecttion!!

 

I have the sensivity high to try and pick these up, including it often picking up cars driving past somedays but not others.

 

It does have the sun on it some days in the mornings which seems to keep it awake therefore draining the batterry but i just bought a spare (currently getting about 2 weeks on a full charge)

 

Any ideas as to why somedays it picks up and somedays it doesnt, it can happen in the day or night..

 

Seems mad someone can pull on the drive and w3alk in th ehouse without being detected...

 

thanks in advance

 

Neil

Note Hardware version says 1.2

 

 

 

 

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Re:D230S1 Detection issue
Yesterday

  @Neil_2025_ 

Hi,
You can refer to Part 2 in the following information to troubleshoot if the camera's detection feature is not working.
What to do if the Detection feature is not working on the TP-Link Camera?
 

The reported detection behavior is related to several factors, including the camera's detection settings, installation position, the trajectory of the event, and so on. Please confirm the following information if the same behavior persists.


  1. Please go to the camera's Device Settings > Detection page, send us the screenshots of the Detection page and the Wake-up Sensitivity page. Please also check the sensitivity value of the enabled detection type.


  2. Please reproduce the event that can't be detected by the camera, record the video on the camera's Live View page manually, download the video to your phone, and send it to us for further analysis.
You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
 

Best Regards

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