Issue in Tapo C220 Camera – Auto Day/Night Switch & Poor Video Quality

Issue in Tapo C220 Camera – Auto Day/Night Switch & Poor Video Quality

15 Reply
Re: Issue in Tapo C220 Camera – Auto Day/Night Switch & Poor Video Quality
Tuesday
Thank you very much for your help Sir, all the problems occurring in Tapu C220 have been resolved
  0  
  0  
#12
Options
Re: Issue in Tapo C220 Camera – Auto Day/Night Switch & Poor Video Quality
Tuesday

  @AVNISH  It's glad to hear the news. laugh

  0  
  0  
#13
Options
Re: Issue in Tapo C220 Camera – Auto Day/Night Switch & Poor Video Quality
Yesterday

Solla-topee wrote

  @Nesswill 

Hi,
1. If the video quality of the camera does not meet your expectations, you can refer to the troubleshooting suggestions in the following thread.
Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality
 

2. If your camera does not switch to Night mode at night, please send us a video showing the reported phenomenon. You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
 

Best Regards

  @Solla-topee 

Done

  0  
  0  
#15
Options
Re: Issue in Tapo C220 Camera – Auto Day/Night Switch & Poor Video Quality
Yesterday

  @Nesswill 

Hi,
I noticed that our senior engineer is following up on your case via email, and the ticket ID is TKID250923846. We suggest replying to the email for further assistance.
Best Regards

  0  
  0  
#16
Options
Re: Issue in Tapo C220 Camera – Auto Day/Night Switch & Poor Video Quality
10 hours ago - last edited 10 hours ago

  @Solla-topee Sir, till now whatever problems were occurring in this Camera, almost all of them have been resolved. There is a 2 problem with Sound  in this, whenever I make a call, the voice is very slow, whereas if I talk while holding the mic then The sound is quite loud and crispy, as you had asked me to check it by turning off the mic in my previous post, I tried that too but it is still very slow while calling. I have to hold the mic while talking. The voice is very slow while calling. I tried increasing and decreasing the volume but it still made no difference.I have tried installing the app and resetting the camera but the problem still persists. One more Problem is with Alarm Sound Noise Create. Otherwise the camera is working very well, I have no problem with the camera, there are a few bugs, maybe you can fix them with the help of software update. My C211 camera had very low Wi-Fi range - 53-60 RSSI, whereas if I talk about C220, its Wi-Fi range is excellent, I get up to -35 RSSI. While the router is installed at the same position as mine, then why is there so much difference, I don't know.

And to be honest, the after sales service of Tapu is also good. I don't think anyone would have faced any problem with the after sales service of this camera. I am fully satisfied with this camera.My heartfelt thanks to the technical team at Tapo, they understood their customers well and resolved the issues they were facing in their Camera.

  0  
  0  
#17
Options