Tapo C211 cannot record my voice

Tapo C211 cannot record my voice

Tapo C211 cannot record my voice
Tapo C211 cannot record my voice
2025-09-18 11:38:40 - last edited 2025-10-15 10:40:03
Tags: #Recording #Voice
Model: Tapo C211  
Hardware Version:
Firmware Version: 1.1.3

My camera won't record the voice during calls. I just installed the device and tried to call the camera and record. It does not record my sound (caller) but i can hear the bacjground noice where the camera is located

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#1
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1 Accepted Solution
Re:Tapo C211 cannot record my voice-Solution
2025-09-19 07:20:34 - last edited 2025-10-15 10:40:03

  @mungs 

Hi,
Typically, your sound won't be recorded when you talk to the phone when using the Call feature. 

 

If you want your sound to be recorded in the reported situation, please describe the detailed usage scenario and why you want your sound to be recorded. I'll then forward this feature request to the relevant team for evaluation.

 

Best Regards

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#2
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Re:Tapo C211 cannot record my voice-Solution
2025-09-19 07:20:34 - last edited 2025-10-15 10:40:03

  @mungs 

Hi,
Typically, your sound won't be recorded when you talk to the phone when using the Call feature. 

 

If you want your sound to be recorded in the reported situation, please describe the detailed usage scenario and why you want your sound to be recorded. I'll then forward this feature request to the relevant team for evaluation.

 

Best Regards

Recommended Solution
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  0  
#2
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