C500 Does not want to loop record.

C500 Does not want to loop record.

C500 Does not want to loop record.
C500 Does not want to loop record.
Friday
Model: Tapo C500  
Hardware Version: V2
Firmware Version: 1.1.3

Hi Each time the camera SD card fills up, i have to formatt the SD card which deletes all recordings, even thou i have it set to loop record it never does, I have 3 of these cameras and both are the same problem. Any advice?

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Re:C500 Does not want to loop record.
Monday

  @JayMoss 

Hi,
Please confirm the following information about the reported phenomenon.
 
  1. How do you judge that the camera's Loop Recording feature does not work? For example, when the SD card is full, no new video recordings can be stored, and an error message appears, etc.

 

  2. What's the model number and capacity of the SD card inserted into the camera?
  
  3. Please refer to the following instructions to verify your SD card, and send us a screenshot of the test result.
      How to Verify Fake Micro SD Cards

 

Best Regards

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