Tapo H110 IR Hub always switches AC to Heat mode instead of Cool

Tapo H110 IR Hub always switches AC to Heat mode instead of Cool

Tapo H110 IR Hub always switches AC to Heat mode instead of Cool
Tapo H110 IR Hub always switches AC to Heat mode instead of Cool
a week ago
Model: Tapo H110  
Hardware Version:
Firmware Version: version:1.1.0 Build 250514 Rel.162037

Hello TP-Link Community,

 

I’m using the Tapo H110 Smart IR & IoT Hub to control my air conditioner. However, every time I try to turn on the AC via HomeKit, it always switches to Heat mode instead of Cool mode.

 

When I press Cool at 22°C, the hub still sends the command as Heat.

- I already tried “Smart Match” and also “Custom Learn” for the remote, but the issue remains.

- My AC brand: Midea

Current H110 firmware version:1.1.0 Build 250514 Rel.. 162037

I called TP-Link Vietnam support, and they suggested that I should ask the TP-Link Community for further assistance.

 

Could you please check if this is a firmware bug or an IR code mapping issue? And is there any workaround or upcoming fix for this problem?

Thank you very much in advance!

  0      
  0      
#1
Options
5 Reply
Re:Tapo H110 IR Hub always switches AC to Heat mode instead of Cool
a week ago

  @Tonyvina 

 

Do you have a Matter-enabled controller from Apple?

 

Unfortunately, we don't have information regarding this case yet. Let me check with our tech team first, i'll share more updates when i learn more.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
  0  
  0  
#2
Options
Re:Tapo H110 IR Hub always switches AC to Heat mode instead of Cool
a week ago
Hi @Wayne-TP, Yes, I’m using Apple TV as my Matter-enabled controller. Other Matter devices in my home are working normally. For example, in the living room I control my AC through an Aqara M3 hub (also linked to HomeKit) and it works perfectly with Cool mode. The issue only happens with the Tapo H110 IR Hub in my bedroom: every time I set Cool, it always switches to Heat. Thank you!
  1  
  1  
#3
Options
Re:Tapo H110 IR Hub always switches AC to Heat mode instead of Cool
Wednesday

I'm experiencing the same issue so I did a bit of searching and according to the below table switching AC mode is not supported on Matter/Apple Home.

 

https://www.tp-link.com/ae/support/faq/4128/#_Toc182989444

 

As a side note, I also have a Switchbot Hub mini and switching AC mode works fine with it so it is not a Matter/Apple Home limitation but rather a Tapo H110 limitation.  Therefore, the question is if/when Tapo will release a firmware update to support switching AC mode in Matter/Apple Home.

  0  
  0  
#4
Options
Re:Tapo H110 IR Hub always switches AC to Heat mode instead of Cool
14 hours ago - last edited 14 hours ago

  @Wayne-TP I have the exact same issue. Can we get a fix please? Thank you!

 

 My AC brand is Daikin

  0  
  0  
#5
Options
Re:Tapo H110 IR Hub always switches AC to Heat mode instead of Cool
an hour ago

Hi   @Wayne-TP 

This issue is seriously affecting my smart home setup. Since the Tapo H110 cannot properly switch my air conditioner between Cool and Heat modes via HomeKit, it breaks many of my automations, as most of my routines are built through Apple HomeKit.

I use HomeKit as my primary automation platform because my home features multiple devices from various brands, all seamlessly integrated through HomeKit.

I really hope TP-Link can fix this issue soon in the next firmware update.

Thank you!

  0  
  0  
#6
Options