TV sets off dog bark detection
I get notifications of dog barks when watching TV no matter what is actually on. It can be a silent moment or noise but it still happens. No dog barking on the TV either.
This happens randomly sometimes a few times in a minute, there is no pattern. When the TV is off I o ly get notifications when my dogs actually bark.
I have turned down sensitivity to the lowest but it makes no difference.
Anyone else have this issue?
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Hi,
Typically, you can refer to the following instructions to troubleshoot if the camera's detection feature is not working well.
What to do if the Detection feature is not working on the TP-Link Camera?
In your situation, please confirm the following information for further analysis.
1. On the camera's Device Settings > Detection page, please send us the screenshots of the Detection page and the Bark Detection page.
2. After you get a notification of dog barks but actually no dog barks, please go to the camera's Playback & Download > Playback page to download the corresponding video clip and send it to us for further analysis. Please also send us a screenshot of the Playback page showing the video clip.
You can upload the video and screenshots to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
Best Regards
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Hi,
Typically, you can refer to the following instructions to troubleshoot if the camera's detection feature is not working well.
What to do if the Detection feature is not working on the TP-Link Camera?
In your situation, please confirm the following information for further analysis.
1. On the camera's Device Settings > Detection page, please send us the screenshots of the Detection page and the Bark Detection page.
2. After you get a notification of dog barks but actually no dog barks, please go to the camera's Playback & Download > Playback page to download the corresponding video clip and send it to us for further analysis. Please also send us a screenshot of the Playback page showing the video clip.
You can upload the video and screenshots to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
Best Regards
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Hi,
Thank you for the information provided in a private message. However, the links you sent require your authorization to access. I have sent the access request. Please approve it. Thanks!
Best Regards
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Hi,
I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently.
Best Regards
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