Connection Problem always
Why my indoor cctv always loss connection and if restart also same ? And i have total 6 Camera and only this give me problem always
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Hi,
You can refer to the following instructions to troubleshoot if your camera keeps going offline.
What should I do if my Tapo smart device keeps losing connection or going offline?
Please confirm the following information if the same phenomenon persists.
1. What's the model number of your router? Is the Tapo C200C connected to your router's Wi-Fi directly rather than an AP/RE?
2. How often does the disconnect phenomenon occur? What's the LED status on the camera when the disconnect happens, such as flashing red, solid red, etc.?
3. How do you restore the connection, by rebooting the camera or something else?
4. When the camera is working, please go to its Device Settings > Device Info page, tap the Wi-Fi icon, and check the RSSI value.
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
You can refer to the following instructions to troubleshoot if your camera keeps going offline.
What should I do if my Tapo smart device keeps losing connection or going offline?
Please confirm the following information if the same phenomenon persists.
1. What's the model number of your router? Is the Tapo C200C connected to your router's Wi-Fi directly rather than an AP/RE?
2. How often does the disconnect phenomenon occur? What's the LED status on the camera when the disconnect happens, such as flashing red, solid red, etc.?
3. How do you restore the connection, by rebooting the camera or something else?
4. When the camera is working, please go to its Device Settings > Device Info page, tap the Wi-Fi icon, and check the RSSI value.
Best Regards
- Copy Link
- Report Inappropriate Content
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