Tapo C260 resolution bad

Tapo C260 resolution bad

33 Reply
Re:Tapo C260 resolution bad
2025-11-07 08:27:03

Hi All,
 
First, thank you (@Blund) very much for your insights on the sensor and resolution parameters of our cameras. This may help other users with the relevant concerns.
 
Thank you all for sharing your experiences with the Tapo C260 in the community. We highly value each user's feedback, and we appreciate you highlighting concerns about the C260's performance in normal or low-light conditions. The Tapo team is committed to continuously optimizing product performance to meet the diverse needs of our users in various scenarios.
 
We understand that each user's installation environment, usage patterns, and monitoring requirements can vary. As a result, the camera's actual performance may differ across usage cases. To better identify and resolve the phenomenon you are encountering, we are more than happy to provide one-on-one technical support to assist in troubleshooting and improving image quality.
 
If you are willing to continue troubleshooting, please feel free to contact our technical support directly, or send me (@Solla-topee) your email address via a private message, and I will forward your case to our technical support team. 
 

Thank you once again for your feedback and support. We will continue striving to provide you with a superior product experience.
 
Best Regards

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#34
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Re:Tapo C260 resolution bad
Sunday

  @SugarBaby can u pls share you reddit post on your review

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#35
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Re:Tapo C260 resolution bad
Sunday - last edited Sunday

  @element72 they fixed facial recognition with that beta firmware:

It's good now.

 

They still should increase bitrate and add option to change threshold for night mode to reduce blurred images, but I don't think so, that they will do it, they use algorithms to detect when to switch to night mode.

It's the same issues with c225v2, bitrate should be higher, and let us change thresholds for night mode.

Extra issue with c225v2 - camera can't keep stable 30fps with HDR off, and when you use night mode it's maximum around 15fps. Don't know if they can fix it, but will see when I will get new beta.

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#36
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