Not recording at night
Why does my outdoor camera not record at night when I go to bed and put my phone on silent
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Hi,
Please confirm the following information about the reported phenomenon.
1. Is the TC82 storing the video recordings on the inserted SD card or our cloud server? If the video recordings are stored on the SD card, please refer to the instructions below to check if the storage settings are correct.
How can I store the Tapo camera video recordings on a microSD card
If the video recordings are stored on our cloud server, please follow the instructions below to troubleshoot.
Troubleshooting for cloud video recordings of Tapo Camera
2. On the camera's Device Settings > Notifications page, please enable this feature, and then check if you can receive detection notifications day and night.
How to configure the Notification feature for the Tapo devices on the Tapo app
Best Regards
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