Acabo de actualizar la camara porque me lo ha pedido, y el sonido se oye fatal incluso en cosas que ya estaban grabadas en la sd y se escuchaban perfectas. Espero que lo solucionen rapido o si no dejen volver a la versión anterior del firmware
Hi,
Typically, you can refer to the following instructions to troubleshoot if the audio quality does not meet your expectations.
Troubleshooting for better audio quality of my Tapo camera
If the same phenomenon persists, please provide the following information.
1. A video showing the camera's audio quality. You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
2. Please remove the SD from the camera, connect it to your PC via an SD adapter, and then check if the new videos and the old videos saved before firmware updates have the same audio performance.
3. What's the Tapo app version?
Best Regards
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