Automatically tuning off in some time
your Tapo C210 camera is turning on (green LED), rotates partially (about 180°), and then powers off automatically
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Hi,
Please confirm the following information for the reported phenomenon.
1. How do you confirm the camera turns off automatically? Is the system LED turned off? Will the camera then turn on automatically?
2. Have you powered on the camera with the original power adapter and cord?
3. If there is an SD card inserted into the camera, please remove it and check if it helps.
4. How often does the reported phenomenon occur? Does it happen only after rotating?
Best Regards
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Hi @Solla-topee ,
Thanks for following up. Sharing the details on following questions:
1. How do you confirm the camera turns off automatically? Is the system LED turned off? Will the camera then turn on automatically?
-- yes LED turned off and then start blinking again and start rotation and completes 180 and back again then LED turned off and its keep happing,
2. Have you powered on the camera with the original power adapter and cord?
-- Yes i tried nothing works out
3. If there is an SD card inserted into the camera, please remove it and check if it helps.
-- Yes i tried nothing works out
4. How often does the reported phenomenon occur? Does it happen only after rotating?
-- when it re-start it happens
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Hi,
Please try to troubleshoot by following the instructions below.
What Can I Do if My Camera Frequently Stucks or Reboots?
If the same phenomenon persists, you can contact your retailer or our local support team to check if the camera is under warranty.
Best Regards
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