C560WS Person Detection detects chickens as "person" when Auto tracking(Person) is enabled.

C560WS Person Detection detects chickens as "person" when Auto tracking(Person) is enabled.

C560WS Person Detection detects chickens as "person" when Auto tracking(Person) is enabled.
C560WS Person Detection detects chickens as "person" when Auto tracking(Person) is enabled.
Wednesday
Model: Tapo C560WS  
Hardware Version: V1
Firmware Version: 1.0.14 Build 250729 Rel.37520n

I'm using this camera to watch our front lawn and also serves as kind of a "doorbell" when it detects a person near our gate. It's connected to a h200 which triggers a chime via automation when there's a detected person. However, we also have free roaming chickens so it's pretty normal for them to go to our front lawn to forage. It doesn't trigger the chime when auto tracking is disabled even when the chicken is in full view. However when it's enabled, it detects it and gives false notifications to the h200 and also records it(I enabled detection recording). I tried lowering the person detection sensitivity(only person detection is enabled on the camera) all the way to 1 and it still detects our chickens (again with Auto Tracking enabled and set to person)  and give false notifications. When I disable the auto tracking again, even when the person detection is sensitivity is set to 6 or 7, it doesn't trigger detection for some reason. Why is it so sensitive when auto tracking is on and much more sane when auto tracking is off?

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#1
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Re:C560WS Person Detection detects chickens as "person" when Auto tracking(Person) is enabled.
18 hours ago

  @mangaTom19 

Hi,
Please confirm the following information for the reported phenomenon for further analysis.

 

  1. Please send me (@Solla-topee) the camera's MAC address via a private message.
  
  2. On the camera's Device Settings > Detection > Auto Tracking page, please ensure it's selected Tracking Specific Activity > Person Tracking.

 

  3. Could you please send us a video showing the camera detecting a chicken as a person when the Person Tracking feature is enabled? Please also confirm the sensitivity value on the Person Detection page.

You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
 

  4. Are the detection video clips stored on the SD card inserted into the camera?

 

Best Regards

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Re:C560WS Person Detection detects chickens as "person" when Auto tracking(Person) is enabled.
9 hours ago - last edited 9 hours ago

@Solla-topee 

PM sent. Auto tracking was set to track specific activity then person tracking. Person detection sensitivity is also set down to the lowest setting. SD is on the camera as well. All the necessary details were sent via the PM. Thanks.

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#3
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