Bild flackert
Nachts flackert das Bild kurz dunkel auf wie ein Blinzeln mit
den Augen. Dadurch wird dies als eine Bewegung erfasst
und sendet eine Falschmeldung. Was kann ich da machen?
Ich speichere dies jede's Mal als "kein Ereignis" ab, aber es
ändert sich nichts. Sogar die Bewegungserkennung-
Sensibilität ist auf 1 gestellt.
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Hi,
Please confirm the following information about the reported phenomenon.
1. Please go to the camera's Device Settings > Detection page, and send us the screenshots of the Detection page, the detection zones page, and the enabled detection types page.
2. Is the camera connected to a Tapo hub (H200 or H500)? Or is an SD card inserted into the camera for video storage?
3. Could you please send us a video showing the reported false detection phenomenon? You can upload the video and screenshots to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
Best Regards
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https://drive.google.com/file/d/19FW-QcGvw6hElRXtpWjJWaWZoRY4kTbm/view?usp=drive_link
https://drive.google.com/file/d/1IP9MI2sEdwtUYqkrkcIaR2KC7DwiAa3U/view?usp=drive_link
https://drive.google.com/file/d/1-Yfy2XEqsBNxL_6TDkEOu75bIU0OgLtt/view?usp=drive_link
https://drive.google.com/file/d/1_ZzWHzO5ZyDyiVmoS_pW36y2-yq5r3Ot/view?usp=drive_link
https://drive.google.com/file/d/10kbw_-imbCd-EpC9-tNKSkmrYgYSE2m7/view?usp=drive_link
https://drive.google.com/file/d/1bx_g5cb9N7megT6pQfyEsAKvrf6637Cu/view?usp=drive_link
https://drive.google.com/file/d/1zp1jc7uje-iuLbgW_iS3wsxfQguIqV_I/view?usp=drive_link
https://drive.google.com/file/d/1tCLOJ5oBdg4lFyoFyL4I0DKW3aLfiGG4/view?usp=drive_link
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Here is the video of this phenomen flickering at night this is happening regulary only at night like every minute, my Tapo Camera C560WS is connected via LAN connection to my router,
https://drive.google.com/file/d/1M4qkJceqaDKRyxFv5seHGeBS-RCZKBGY/view?usp=sharing
and here are the screenshots are in the earlier posts
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Hi,
I have sent access requests to view the picture or video you sent. Please approve them. Thanks!
By the way, on the Tapo app > camera's Device Settings > Advanced Settings > Display Settings page, please select Compatible Mode and check if it helps.
Best Regards
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Did it work? i confirmed the requests.
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Hi,
I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently.
Best Regards
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