Outdoor Tapo 520 camera not working correctly

Outdoor Tapo 520 camera not working correctly

Outdoor Tapo 520 camera not working correctly
Outdoor Tapo 520 camera not working correctly
Tuesday
Model: Tapo C520WS  
Hardware Version:
Firmware Version:

This Camera is not working correctly.

 

Recording and live streaming and other features working correctly.

But the problem is that - video is flickering or refreshing with less than 10s. In each small amount of time video is flickering or refreshing.

Video is not stable. Getting correct live view for few seconds only.

I tried with different WiFi and with lesser video resolution, but same problem exists in all.

Why video is not stable, why refreshing in every small amount of time ?

Please help to solve this 

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#1
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1 Reply
Re:Outdoor Tapo 520 camera not working correctly
Wednesday

  @Homtapoji 

Hi,  
Please confirm the following information about the reported phenomenon.
 
  1. Please send me (@Solla-topee) the camera's MAC address via a private message.
  
  2. On the camera's Device Settings > Device Info page, please tap the Wi-Fi icon and check the RSSI value.

 

  3. On the camera's Device Settings > Advanced Settings > Display Settings page, please select the compatible mode and check if that helps.

 

  4. Could you please send us a video showing the reported phenomenon? You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me via a private message.
 

Best Regards

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#2
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