@gpsangrawan 

Hi,
You can refer to the following instructions to troubleshoot if you can't set up the camera successfully.
What should I do if I fail to configure Tapo Camera?
 

If the same phenomenon persists, please confirm the following information.
  1. What's the model number of your router? Do you have internet when connecting to its 2.4 GHz Wi-Fi network?
  2. What error message appears in the Tapo app when you configure it? What troubleshooting did you do?

Best Regards