Strange white spot

Strange white spot

Strange white spot
Strange white spot
a week ago

I installed the cam behind a window, in my garage. When I point the cam straight ahead, at night a big white spot, like from a brgiht light blooms dead center. If I turn the cam away, the spot does not move with the cam. 

What I can't understand is, where does this light come from?

If it where from the built in IR LEDs, imho it should move with the cam, which does not happen. 

I tried to capture it with my phone, but from the other side of the window, there's nothing, except two tiny red spots from the IR LEDs. 

 

Any ideas?

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#1
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3 Reply
Re:Strange white spot
Thursday

  @WernerV 

Hi, 
What are the camera's model number, firmware version, and hardware version?

 

Would you please send us a picture or video showing the camera's live view page when it enters night mode?
You can upload the picture or video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
 

Best Regards

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#2
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Re:Strange white spot
Thursday

  @Solla-topee 

FW: 1.2.1

Tapo C51A

File:
17636430804541760982988950_1.jpgDownload
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#3
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Re:Strange white spot
Friday

  @WernerV 

Hi, 
The white spot in the provided picture seems to be the IR LED reflection. You can try to pan & tilt the camera to not towards the window when it works in Night mode, and then check if the white spot disappears.
Best Regards

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#4
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