My tapo c211 can't go live

My tapo c211 can't go live

My tapo c211 can't go live
My tapo c211 can't go live
Tuesday
Model: Tapo C211  
Hardware Version:
Firmware Version:

My tapo c211 can't go live, my firmware is also updated.

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#1
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Re:My tapo c211 can't go live
Wednesday

  @Arthur060 

Hi,
You can refer to the instructions below to troubleshoot if you can't load the camera's live feed.
What should I do if I can't view the Tapo camera?
 

If the same phenomenon persists, please confirm the following information for further analysis.
  1. Please list the troubleshooting you did.
  2. What's the LED status on the camera, such as solid green, flashing red, etc.?
  3. What's the model number and OS version of your phone? What's the Tapo app version?
  4. If you can't load the camera's live feed, what phenomenon or message appears on the camera's live view page?

 

Best Regards

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#2
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