Updates and power cuts
After updating firmware or after a power cut my C230 camera rotates away from the position it should be in. Is there a way to prevent this from happening?
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Hi,
Usually, after a firmware upgrade or a power cut, the camera restarts and rotates back to its previous position before restarting. Does your C230 rotate to different positions randomly after restarting, or does it rotate to a specific position, but not the position before restarting? Could you provide a video showing the camera's position change before and after restarting?
You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
What are your camera's hardware and firmware versions? You can go to the Tapo app > camera's Device Settings > Device Info page to find the version info.
Best Regards
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Hi,
Usually, after a firmware upgrade or a power cut, the camera restarts and rotates back to its previous position before restarting. Does your C230 rotate to different positions randomly after restarting, or does it rotate to a specific position, but not the position before restarting? Could you provide a video showing the camera's position change before and after restarting?
You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
What are your camera's hardware and firmware versions? You can go to the Tapo app > camera's Device Settings > Device Info page to find the version info.
Best Regards
- Copy Link
- Report Inappropriate Content
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