Tapo C230 - after firmware update to 1.4.2 numerous problems

Tapo C230 - after firmware update to 1.4.2 numerous problems

Tapo C230 - after firmware update to 1.4.2 numerous problems
Tapo C230 - after firmware update to 1.4.2 numerous problems
Yesterday
Model: Tapo C230  
Hardware Version: V1
Firmware Version: 1.4.2

A lot has been going wrong since update 1.4.2.

 

I have two C230s (cameras) and an H200 (hub).

 

After updating both C230s, I noticed that the Geofencing feature was no longer working. So I restarted all three devices, both the C230s and the H200. That didn't help.

 

Then I checked the settings in the app and saw that many of the camera settings had disappeared... After correcting those lost settings, the Geofencing function still did not work. So I restarted everything again. That did not help either. What's more, after restarting, the camera settings I had corrected had disappeared again ...

 

I work with Android and the app settings (permissions, manage app if ...) are all correct. Turning the app settings off and on again did not help, nor did clearing the cache.

 

I have now corrected all camera settings and will refrain from rebooting for as long as necessary. The only thing that is not working now, apart from the reboot problem, is the Geofencing function. Manual Leave and Home do work.

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Re:Tapo C230 - after firmware update to 1.4.2 numerous problems
10 hours ago

  @NickWy 

Hi,
You can refer to the instructions below to troubleshoot if the automation entries do not work as expected.
What can I do if the Smart Action/Automation doesn't take effect as expected?
 

Please confirm the following information if the reported phenomenon persists.
  1. Are the Tapo C230 connected to the H200 and store video recordings on it?

  2. What are the Geofencing automation entries? For example, when your phone leaves home, turn off privacy mode, etc.

  3. What's the model number and OS version of your phone? What version of the Tapo app do you have?

  4. What camera settings disappear after rebooting the camera?

 

Best Regards

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