Image shown blurry

Image shown blurry

Image shown blurry
Image shown blurry
Sunday
Model: Tapo C310  
Hardware Version: V8
Firmware Version:

I'm getting blurry image in a particular area. Does anybody else ever faced this issue?

Image has been attached for reference.

File:
Screenshot_20251221_183527_Tapo.jpgDownload
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#1
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3 Reply
Re:Image shown blurry
Monday

  @MANPREET8 

Hi,
This phenomenon may be related to the light illuminated in the area circled in the image. You can try turning off the light or moving the car to reduce reflections/refractions of the light on the car windows, and then check whether the situation improves.
Best Regards

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#2
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Re:Image shown blurry
Monday

  @Solla-topee its still blurry with light off. You can see the attached.

Thanks in advance.

File:
Screenshot_20251222_223726_Tapo.jpgDownload
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#3
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Re:Image shown blurry
Tuesday

  @MANPREET8 

Hi,
Please follow the steps below and provide the relevant information for further analysis.

 

  1. Please wipe the camera lens with a dry, clean cloth and see if there is any change.

  2. When the camera works in the Day mode during the day, is the same area blurry?

  3. Would you please send us a video showing the reported phenomenon for analysis? You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
 

Best Regards

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#4
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