I had 1 camera and bought 1st plan for subscription and then i bought 3 more cameras. The subscription i am on covers two cameras only. I tried to upgrade and pay the difference but couldn't find how to do so.
the only option is to cancle this and re-subscribe to another plan and pay for both plans
do you have any other idea what to do ?
c200
Hi,
You can refer to the instructions below to upgrade your Tapo Care plan.
How to upgrade or downgrade my Tapo Care subscription
Best Regards
Hi,
As shown in the instructions below, if you upgrade the Tapo Care plan through Apple Pay on an iOS device, you need to pay the full price of the new Tapo Care plan and will get a prorated refund from the Apple Store for the unused time of the previous plan.
How to upgrade or downgrade my Tapo Care subscription
Since the refund is from the Apple Store, we do not have information on when you will get the refund, and it's suggested to contact Apple support to confirm. The following information on the Apple website may help you.
Check the status of a refund for apps or content that you bought from Apple
Best Regards
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