Application crashes, new version v3.16.108
Hello, the latest version of the application has a problem; when taking photos it crashes and video captures do not save.
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Hi,
The Tapo app v3.16.108 is not our officially released app. Where did you get it?
For the reported phenomenon, it's recommended to uninstall the Tapo app and then download and reinstall the latest one from Google Play (Android) or App Store (iOS).
Best Regards
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Hi,
Please go to your phone > Google Play > search for Tapo > go to the details page of the Tapo app and check if you see the app named TP-Link Tapo (Beta). If so, please go to the middle of the page and check whether you are a beta tester.
You can try to leave an app's beta program and then download the latest official Tapo app version to see if that helps.
Best Regards
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@Solla-topee Yes, I'm a beta tester, so that means the next version definitely has a problem. It needs to be fixed before it's officially released.
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Hi,
Thank you for your feedback and test. I have forwarded the reported phenomenon to the relevant team, and the officially released Tapo app will solve it.
Best Regards
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