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TC71 V3 frequently dropped from network

TC71 V3 frequently dropped from network

TC71 V3 frequently dropped from network
TC71 V3 frequently dropped from network
Friday - last edited Yesterday
Tags: #Device Connectivity
Model: TC71  
Hardware Version: V3
Firmware Version: 1.2.3

Hi,

 

I do have 3 TC71v2 (FW 1.4.8) and 2 TC71v3 (FW 1.2.3) where all connected to a NVR (Hikvision). I noticed that both V3 are frequently randomly disconnected where I got smooth recordings on V2. All camera currently on their latest firmware. Is there any known issues or any fixed for me?

 

I even do swapped the camera placement between camera V2 and V3 (to eliminate WiFi signal issues if any), and the results still the same. V3 will randomly disconnected and no recording randomly. For V2, it is fine and smooth. Sample as below:

 

Screenshot of V2 Hardware 

 

 

 

Screenshot of V3 Hardware

 

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#1
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2 Reply
Re:TC71 V3 frequently dropped from network
21 hours ago

  @Deck2x 

Hi,
It's recommended to check the NVR settings to confirm whether the TC71 V3 is configured to store continuous video clips on the NVR. It may be that the TC71 V3 is configured to store only detection video clips.
Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection?
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#2
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Re:TC71 V3 frequently dropped from network
19 hours ago

  @Solla-topee 

 

Hi. Thank you for your reply. I do confirmed that all cameras are set for a continuous recording.

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#3
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