Tapo C220 – Person Detection Not Working Properly

Tapo C220 – Person Detection Not Working Properly

Tapo C220 – Person Detection Not Working Properly
Tapo C220 – Person Detection Not Working Properly
Tuesday
Model: Tapo C220  
Hardware Version: V1
Firmware Version:

Hello Team,

I am using Tapo C220 camera and facing a serious issue with Person Detection.
Many times a person is clearly visible in front of the camera, but the camera does not detect or trigger a person alert.

Person detection is enabled.
Firmware is up to date.
Still, detection misses frequently.

Please look into this issue or suggest a fix, as this affects security reliability.

Thanks.

 

Footage link-

https://drive.google.com/drive/folders/1SRncwA-RJLvCCAab0NIgz9Q0aBwur9pn?usp=sharing

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Re:Tapo C220 – Person Detection Not Working Properly
Yesterday

  @AVNISH 

Hi, 
You can refer to the instructions below to check whether your camera's detection settings and position are proper.
What to do if the Detection feature is not working on the TP-Link Camera?
 

For further assistance, we suggest contacting the local technical support team.

Best Regards

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