c200v1 with no video in app or over RTSP

c200v1 with no video in app or over RTSP

c200v1 with no video in app or over RTSP
c200v1 with no video in app or over RTSP
21 hours ago
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.3.16

Have a c200 that has not be showing video for some time.

 

Tried factory reset with no luck. 

 

Put in a SDcard and enabled diagnostics with the following repeated errors:

 

[2024-09-09 02:28:58][ERROR][region][osd_init_with_max_str]-2196: stream(0), query osd2 attr fail, not found(-15)

 

[2024-09-09 02:28:58][ERROR][region][osd_start]-2484: stream0, osd_channo(0), init osd str failed

 

[2024-09-09 02:28:59][ERROR][region][osd_reconfig]-572: start stream0 osd failed

[2024-09-09 02:28:59][ERROR][cet][video_request_IDR]-442: request strm0 key frame failed with -15

 

[2024-09-09 02:28:59][ERROR][cet][video_request_IDR]-442: request strm0 key frame failed with -15

 

[2024-09-09 02:28:59][ERROR][cet][video_request_IDR]-442: request strm0 key frame failed with -15

 

[2024-09-09 02:28:59][ERROR][cet][video_request_IDR]-442: request strm0 key frame failed with -15

 

Is there anything I can do to restore the camera?

  0      
  0      
#1
Options
2 Reply
Re:c200v1 with no video in app or over RTSP
20 hours ago

  @robdupre I have the same issue with 2 cameras. Have they done an update maybe?

  0  
  0  
#2
Options
Re:c200v1 with no video in app or over RTSP
10 hours ago

  @robdupre   @Glennyp 

Hi, 
Please refer to the instructions below to troubleshoot if you can't view the camera's live feed.
What should I do if I can't view the Tapo camera?
 

Please confirm the following information if the same phenomenon persists.
  1. What's the LED status on the camera when you can't view its live feed? Is it displayed online in the Tapo app at all times, regardless of whether your phone is on the local or remote network?
  2. What's the model number and OS version of your phone? What's your Tapo app version?
  3. Do any messages appear in the Tapo app > camera's live view page, such as "tap to refresh"?

 

Best Regards

  0  
  0  
#3
Options