Not connecting sating i need a 2.4 connection
Stopped connection saying WiFi needs to be 2.4
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Hi,
Typically, if you go to our official website, search for your camera's model, and go to its Specification page, you can see which Wi-Fi band the camera supports.
If your camera supports 2.4 GHz Wi-Fi only, please ensure your router broadcasts the 2.4 GHz Wi-Fi before configuration.
Below are the instructions you can refer to if you fail to configure your camera.
What should I do if I fail to configure Tapo Camera?
Best Regards
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- Report Inappropriate Content
Hi,
Typically, if you go to our official website, search for your camera's model, and go to its Specification page, you can see which Wi-Fi band the camera supports.
If your camera supports 2.4 GHz Wi-Fi only, please ensure your router broadcasts the 2.4 GHz Wi-Fi before configuration.
Below are the instructions you can refer to if you fail to configure your camera.
What should I do if I fail to configure Tapo Camera?
Best Regards
- Copy Link
- Report Inappropriate Content
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