my view on camera wont view
am struggling to view anything from the camera on my door bell cam we set it up properly its just not showing anything maybe WiFi connection but my WiFi is on tho
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Hi,
You can refer to the instructions below to troubleshoot if the camera's live view page won't load.
What should I do if I can't view the Tapo camera?
Please confirm the following information if the same phenomenon persists.
1. What's the model number and OS version of your phone?
2. What's your camera's model number, hardware, and firmware version?
3. What's the Tapo app version installed on your phone? You can go to the Tapo app > Me > About page to check.
4. List the results of each step in this thread.
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
You can refer to the instructions below to troubleshoot if the camera's live view page won't load.
What should I do if I can't view the Tapo camera?
Please confirm the following information if the same phenomenon persists.
1. What's the model number and OS version of your phone?
2. What's your camera's model number, hardware, and firmware version?
3. What's the Tapo app version installed on your phone? You can go to the Tapo app > Me > About page to check.
4. List the results of each step in this thread.
Best Regards
- Copy Link
- Report Inappropriate Content
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