Tapo cameras wont work on Starlink

Tapo cameras wont work on Starlink

Tapo cameras wont work on Starlink
Tapo cameras wont work on Starlink
Friday
Model: TC65  
Hardware Version:
Firmware Version:

I have several Tapo cameras, not just the TC65 model, all connected to a TP-Link router (EX-141). They worked before for my older router. 

 

I tried connecting the starlink to this router in 3 ways:

 

1 - EX-141 as an Access Point, LAN to LAN on router and starlink

2 - Double Nat, when Starlink is in the WAN port of the EX-141, but not in bypass mode (bridge mode)

3 - Bypass (bridge) mode, where I connect the starlink to the WAN of the EX-141 router, but with bypass mode activated

 

on the 3 scenarios I was able to navigate the internet, but the tapo cameras were not accessible from an outside network (5G phone for example). They show as online, but when I click to view the feed it fails and shows a button for me to try again, and when I click it fails again.

 

On mode 3, which is supposed to be the most correct one, I got an IP from Starlink directly, listed on the WAN part of the router, proper subnet, etc, everything looks right on the TP-Link side.

 

What could be the issue here? I've seen lots of people using cameras with Starlink without any issues. I really need to have other routers connected to Starlink because they are very far away.

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Re:Tapo cameras wont work on Starlink
Monday

  @avocr 

Hi,
For the reported phenomenon, please provide the following information for further analysis.


  1. Please double-check the TP-Link router's model number on the label stuck on it. We don't have a router named EX-141.


  2. In the three network diagrams you described, please check what the IP address is on the PC when it connects to TP-Link router's Wi-Fi one by one, and test whether it has an internet connection.
      How to find IP address on your devices

 

  3. What are the TC65's hardware and firmware versions? You can find them on the camera's Device Settings > Device Info page. 


  4. What's the Tapo app version?

 

Best Regards
 

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