@Angelmari 

Hi,
Please check whether the community's Wi-Fi is a portal Wi-Fi, which usually requires a login and acceptance of terms before you can access the internet. You can use a mobile device or a laptop that has never connected to the community's Wi-Fi to test.

The Tapo C210 V2 does not support portal Wi-Fi and supports only Wi-Fi networks with WPA-PSK or WPA2-PSK wireless security types. Typically, you can go to the router's Wi-Fi settings to confirm its wireless security type.

Best Regards

  @Angelmari 

Hi,
When you follow the instructions below to set up your Tapo C210 to connect to the community's Wi-Fi, which step are you stuck on? What error message appears in the Tapo app? And what is the LED status on the camera when you see the error message?
How to set up the Tapo camera
Best Regards