Tapo c560 ws will not return to its original position

Tapo c560 ws will not return to its original position

Tapo c560 ws will not return to its original position
Tapo c560 ws will not return to its original position
Yesterday
Model: Tapo C560WS  
Hardware Version: V1
Firmware Version: 1.1.4

I bought my tapo c560ws just this month. 2 weeks after mounting it, i noticed that the view from the live is has a different angle compared to the viewpoint. This will be of no use if the camera is alread facing a different angle. I hope this will be address asap.

  0      
  0      
#1
Options
3 Reply
Re:Tapo c560 ws will not return to its original position
Yesterday

  @Ysabelle 

Hi,
You can refer to the following instructions to troubleshoot.
What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking
Best Regards

  0  
  0  
#2
Options
Re:Tapo c560 ws will not return to its original position
17 hours ago

  @Solla-topee 

hello! I updated the firmware, as what you have stated in the email. Unfortunately it did not fix the problem. I already emailed a video. Thank you!

  1  
  1  
#3
Options
Re:Tapo c560 ws will not return to its original position
6 hours ago

  @Ysabelle 

Hi,
You can refer to the instructions in the email (TKID260155296) for further troubleshooting.
Best Regards

  0  
  0  
#4
Options