The Suggestion for purchasing the third-party power adapter

The Suggestion for purchasing the third-party power adapter

The Suggestion for purchasing the third-party power adapter
The Suggestion for purchasing the third-party power adapter
12 hours ago
Model: Tapo C500  
Hardware Version: V1
Firmware Version:

As a consumer, I would like to share some important information for others who are considering purchasing the Tapo C500 camera.

Currently, TP-Link Indonesia does not provide official sales, after-sales support, or replacement services for the Tapo C500 model in Indonesia. Because of this, consumers may not be able to receive local warranty or official support through TP-Link Indonesia for this product.

Based on this situation, I recommend purchasing the Tapo C500 through a reliable third-party seller instead. I have personally checked the following store, which offers the product with its own service and support:

👉 Product link:Jual Charger Adaptor Tp-LINK 9V 0.6A Original router tplink modem cctv Model: T090060-2E1 - Jakarta Barat - Linx Store | Tokopedia

👉 Product link: https://tk.tokopedia.com/ZSaCjWxph/

This one is 9v 0.6 , still works but i dont know for long time used, Because only 9V 0.6A adapters are widely available and sold as new on the market. 

I hope this information helps other consumers make a more informed purchasing decision.

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Re:The Suggestion for purchasing the third-party power adapter
2 hours ago

  @Capuccino 

Hi,
We suggest purchasing our product from our authorized retailers or online stores. You can find them on your region's official website under Where to Buy.
 

If the camera is confirmed faulty after troubleshooting, you can contact your retailer or the local support team to check whether the camera is under warranty.
 

Usually, you can refer to the camera's specifications page on our official website to see its power adapter's output and input specs. For example, the Tapo C500 V1's power adapter output should be 12V/1A.
 

Best Regards

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