Motion detection recording duration is too long

Motion detection recording duration is too long

Motion detection recording duration is too long
Motion detection recording duration is too long
2 weeks ago - last edited 2 weeks ago
Model: Tapo C520WS  
Hardware Version: V2
Firmware Version: 1.2.3

Hi,

 

Refer attached recording sample.

 

 

I have motion Detection turned on. The video recorded for motion detection is always over 1 minute in which motion is detected for just initial few seconds but video is captured for more than a minute (in which no further motion is there.)

 

The reason it's problematic is there are 100's of motion detected per day and each detection takes those 100's+ of minutes of 2k recording taking up huge space. Video should be saved on for that motion and few seconds before and after, not whole minute long.

 

I definitely suspect some code in the app which makes motion video over a minute long, Either give user option to change duration of motion recorded video length or just record specific brief movement of motion recording. (To save limited SD card storage we have).

File:
1771126959908_0.mp4Download
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#1
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Re:Motion detection recording duration is too long
2 weeks ago

  @bonnyd825 

 

Recording sample attached (forgot to attach earlier)

File:
1771126959908_0.mp4Download
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#2
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Re:Motion detection recording duration is too long
2 weeks ago - last edited a week ago

  @bonnyd825 

 

Try to reduce the detection sensitivity, see if that helps. 
 

For further assistance, please contact our technical support team directly. Contact Technical Support

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#3
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Re:Motion detection recording duration is too long
2 weeks ago

  @Wayne-TP 

I am not talking anything about detection sensitivity, I hope you watched the attached video, that will definitely help understanding extract issue.

My issue is regarding useless long duration recording of motions.

 

Kindly assist to reduce duration/time of the motion detected video being recorded.

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#4
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Re:Motion detection recording duration is too long
a week ago

bonnyd825 wrote

  @Wayne-TP 

I am not talking anything about detection sensitivity, I hope you watched the attached video, that will definitely help understanding extract issue.

My issue is regarding useless long duration recording of motions.

 

Kindly assist to reduce duration/time of the motion detected video being recorded.

  @bonnyd825 

 

As suggested, adjusting the detection sensitivity might help, you can have a try. If it doesn't work, contact support team for further investigation.

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