Tapo C520WS

Tapo C520WS

Tapo C520WS
Tapo C520WS
a week ago - last edited a week ago
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.3.4

Camera goes offline frequently. Red blinks. Only power backs when restartint the power. Happens frequently on a daily basis

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#1
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Re:Tapo C520WS
a week ago

  @Senth 

Hi,
You can refer to the instructions below to troubleshoot if your camera keeps going offline.
What if Tapo smart devices keep losing connection or going offline?
 

If the same phenomenon persists, please provide the following information.
  1. When the camera is working, please go to its Device Settings > Device Info page, tap the Wi-Fi icon, and check the RSSI value.
  2. How often does the disconnect phenomenon appear, such as several times a day? 
  3. When did you purchase the camera? When does the disconnect phenomenon start?
  4. What's the model number of your router? Do other devices connected to your router's Wi-Fi have a stable connection?

 

Best Regards

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